Agreement
These terms apply when you use this website or the Sioma application. If you are agreeing on behalf of a company, you confirm you are allowed to bind it, and "you" means that company. If you do not agree, do not use the service.
The service, and the beta
Sioma models how your systems work and serves an AI model only the context a request needs. It is currently in closed beta: features may change or be withdrawn, availability is not guaranteed, and you should not rely on it as the only copy of anything. We will give account holders reasonable notice before a change that materially reduces what the service does.
The beta is provided for evaluation, free of charge and with no service level. Do not put it on a path where a failure would cause you loss you are not prepared to bear.
Your model provider is yours
Sioma serves context; it does not include a model. You bring your own provider, and that relationship stays between you and them: their terms apply to it, their costs are yours, and we are not a party to it. We do not guarantee any provider's availability, output, or pricing.
Your account
You are responsible for what happens under your account, for keeping your credentials and API keys secret, and for telling us promptly at hello@sioma.ai if you think they have been exposed. You must be old enough to enter a contract where you live.
Your content stays yours
You keep all rights in the specifications, data, and other content you put into Sioma. You grant us only the permission we need to host and process that content in order to run the service for you. We do not use your content to train models for anyone else.
Sioma learns from use: which context resolved an intent, and whether the outcome was confirmed correct. That learning is scoped to your own workspace and never crosses to another customer's.
If you send us feedback, suggestions, or feature requests, we may use them freely to improve Sioma, with no obligation to you. That does not affect your rights in your own content.
Acceptable use
You agree not to:
- break the law, or infringe anyone's rights, using the service;
- upload content you have no right to upload, or personal data you are not permitted to share with us;
- attempt to break, overload, probe, or circumvent the security of the service or its tenancy boundaries;
- resell or offer the service to third parties without our written agreement;
- reverse engineer the hosted service, except where the law expressly allows it or where a licence we have granted you permits it.
Automated and programmatic access is expected, not prohibited: serving agents and other software is what Sioma is for. What we ask is that you stay inside your own tenancy and within any rate limits that apply to your account.
Packages we publish
Some Sioma packages are published openly and carry their own licence. Where that is so, the package's licence governs your use of the package, and nothing in these terms takes away what it permits. These terms cover the hosted service.
Fees
Closed beta access is provided free unless we have agreed something else with you in writing. If we introduce charges, we will tell you before they apply to your account and you may stop using the service instead.
Ending it
You may stop using the service and close your account at any time. We may suspend or end access if you break these terms, if we must for legal or security reasons, or if we discontinue the beta. What happens to your data when an account ends is governed by the privacy policy.
No warranty
The service is provided "as is" and, during the closed beta, as pre-release software that may contain errors, omissions, and defects we are under no obligation to correct. To the extent the law allows, we exclude implied warranties, including fitness for a particular purpose and uninterrupted or error-free operation. Sioma decides what context to serve an AI model; it does not guarantee the output of any model, and you remain responsible for how you use those outputs.
Liability
This section is written for the closed beta: you are evaluating pre-release software, free of charge, and how we allocate risk is part of why we can offer it that way.
To the maximum extent the law allows, we accept no liability to you arising out of or relating to the service during the closed beta. Without limiting that, neither party is liable to the other for indirect or consequential loss, or for lost profits, revenue, business, or data.
Where the law requires that some liability remain, it will not exceed what you have paid us to use the service.
Nothing in these terms excludes liability that cannot legally be excluded, such as for death or personal injury caused by negligence, or for fraud.
Indemnity
You will indemnify us against third-party claims, and reasonable legal costs, arising from the content you put into Sioma, from your use of the service in breach of these terms, or from your infringement of someone else's rights.
Changes to these terms
We may make minor changes at any time without notice — the date above will change.
For a significant change we will tell account holders directly and at least 14 days before it takes effect. A change is significant if it introduces charges, reduces your rights under these terms, or alters the permissions you have granted in your content. You may close your account before such a change takes effect rather than accept it, and the change will not apply to anything you did before it took effect. Continuing to use the service after that means you accept it.
General
These terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules, and the competent courts of Tel Aviv-Jaffa have exclusive jurisdiction over any dispute arising out of or relating to them.
These terms are the entire agreement between you and us about the service, and replace any earlier understanding about it. You may not assign them without our written consent. If any part is found unenforceable, the rest continues to apply.
Contact
Questions about these terms: hello@sioma.ai.